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419-259-9400 HCVP 419-246-3183
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Resident Services (click here)
"Service Coordinators are often referred to as the 'lynchpin' connecting frail, disabled residents and families in crisis with community and support services," according to The American Association of Service Coordinators.

Resident and Special Services Department
We connect residents to services to address mental, physical, educational, and employment needs. Service Coordinator responsibilities include the following:

  • Coordinates and advocates with Property Management
  • Helps with paperwork and benefits
  • Helps manage crisis
  • Provides case management
  • Connects to services, employment, and community

Senior Service Coordinators - 5
Sr. Service Coordinators assist elderly individuals and persons with disabilities, living in federally-assisted multifamily housing, to obtain needed supportive services from community agencies. Services are intended to prevent premature and inappropriate institutionalization.

Resident Opportunities and Self-Sufficiency (ROSS) - 4
Assesses the needs of residents and coordinates available resources in the community to meet those needs. These services enable participating families to increase earned income, reduce or eliminate the need for welfare assistance, make progress toward achieving economic independence and housing self-sufficiency.

Family Self-Sufficiency (FSS) - 1
Links residents with training opportunities, job placement organizations, and local employers. Residents enter into a contract of participation which outlines their responsibilities towards completion of training and employment objectives over a five-year period or less. Residents may earn an escrow credit, based on increased earned income, which they may use in a variety of ways upon successful graduation from the program.

Jobs Plus - 1
Site based approach to increase earnings and advance employment outcomes through work readiness, employer linkages, job placement, educational advancement technology skills, and financial literacy for residents of affordable housing (Ravine Park and Birmingham Terrace only) JPEID.